Tabs & tastings
Open tabs, attach guests, build flexible menus, and settle together.
For bars, wineries & tasting rooms
Hospitality and retail.
One guest story.
Bring tabs, tastings, reservations, bottles, memberships, pickup, and guest context into one connected operation.
Pilot conversations now open
Service and retail in one platform
Guest, reservation, and purchase context
Clubs, releases, pickup, and inventory workflows
01 / Built for your room
Know who is here.
Know what matters.
Trellis combines restaurant service patterns with the customer, retail, and membership workflows that make tasting rooms and hybrid hospitality distinct.
02 / Through service
The relationship
travels with the visit.
- 01Book
A guest chooses a tasting, tour, table, or experience and begins with context.
- 02Welcome
Staff can see prior purchases, preferences, membership, notes, and the reason for the visit.
- 03Serve & sell
Add tastings, food, bottles, configured discounts, and fulfillment needs to the same story.
- 04Continue
Carry the relationship into pickup, releases, loyalty, reporting, and the next booking.
03 / The toolkit
From the first pour
to the next release.
Reservations
Manage experiences, schedules, guest details, waitlist, spaces, and tables.
Retail catalog
Handle products, variants, barcodes, pricing, stock, and hybrid checkout.
Guest CRM
Connect visits, orders, preferences, notes, loyalty, feedback, and segments.
Clubs & memberships
Support cadence, holds, releases, retries, and lifecycle history.
Pickup & inventory
Track fulfillment, refunds, receiving, counts, transfers, and availability.
Let’s talk
Give your team
room to thrive.
Bring us the real service model, edge cases, and operational constraints. We’ll show you where Trellis fits—and be direct about where it does not.
Request a demo