All integrations

Guest marketing integration

Mailchimp

Keep consent-aware guest contacts and audience tags aligned between Trellis and Mailchimp.

Category
Guest marketing
Best for
Guest email marketing
Setup
Guided by Trellis

How it helps

Less switching.
Fewer handoffs.

  • Keep guest profiles current

    Connect names, email addresses, phone numbers, and approved marketing preferences with the right Mailchimp audience.

  • Organize guests with tags

    Add or remove the Mailchimp tags your team uses to group guests for relevant follow-up.

  • Respect consent

    Carry each guest’s marketing choice into the audience workflow instead of quietly opting people in.

  • Bring audience changes back

    Receive signed subscribe, unsubscribe, profile, bounce, and campaign updates from Mailchimp.

How it fits

One connected
workflow.

Connect

A Mailchimp administrator authorizes the account and chooses the audience Trellis should use.

Keep aligned

Trellis matches guests by email, updates approved profile fields, and applies the tags your team chooses.

Listen

Mailchimp audience changes return to Trellis through a signed connection.

Getting started

A clear path
to launch.

  1. Choose the Mailchimp account

    An account administrator approves the connection and selects the audience for restaurant guests.

  2. Review consent and profile fields

    Confirm which names, phone numbers, tags, and marketing preferences should be shared.

  3. Choose your audience tags

    Agree on the tags that should organize guests without creating duplicate audience records.

  4. Validate a sample group

    Review a small set of guests and an unsubscribe before expanding the connection.