Guest marketing integration
Klaviyo
Connect consent-aware guest profiles, lists, and selected restaurant events with Klaviyo.
- Category
- Guest marketing
- Best for
- Guest lifecycle marketing
- Setup
- Guided by Trellis
How it helps
Less switching.
Fewer handoffs.
- Keep guest profiles aligned
Match guests by email, phone number, or Trellis identity and share only the profile fields your team approves.
- Organize the right audiences
Add or remove matched profiles from the Klaviyo lists used by the restaurant.
- Keep subscription consent explicit
Treat a profile or list update separately from marketing consent, and subscribe only when Trellis has recorded the guest’s choice.
- Share selected restaurant moments
Send supported order, refund, reservation-created, and reservation-cancelled events with stable identifiers.
How it fits
One connected
workflow.
A Klaviyo administrator approves the account and the exact profile, list, event, and subscription access needed.
Trellis finds the guest by an approved identity before creating or updating a profile.
List membership, subscription choice, and selected restaurant events remain distinct, reviewable actions.
Getting started
A clear path
to launch.
- Choose the Klaviyo account
An administrator authorizes the account and selects the list used for restaurant guests.
- Review guest fields and identity
Confirm names, phone numbers, tags, status, and the Trellis identity used to avoid duplicate profiles.
- Define the consent rule
Agree on the recorded guest choice required before a Klaviyo email or SMS subscription is changed.
- Validate profiles, lists, and one event
Review a small sample and a consent change before expanding the connection.